It is mainly used by support engineers who have to give support to their clients. Alternatives such as AnyDesk and Zoho Assist are considered some of the best remote desktop software solutions available on the market.Teamviewer is a remote desktop software program used for accessing a remote computer in a way that the user can use a remote computer as like he is sitting in front of that computer. Replacing the functionality, comprehensive feature set, and world-class security offered by TeamViewer can be challenging. Read our full ISL Online review for more information. In addition, unlike ISL Online, TeamViewer doesn’t offer a self-hosted server solution. On the other hand, TeamViewer’s pricing caters to up to 30 licensed users. The pricing options include pay-per-use, self-hosted, and multi-user license plans. Remote employees can also use the software for their teleworking needs, with administrators setting user permissions to access selected computers. ISL Online also has automatic session recordings to monitor, document, and audit remote support. Technicians can install updates and new software, toggle between multiple monitors, transfer files, and remotely shut down or reboot devices. ISL Online has multi-platform support, 256-bit AES encryption, 2FA, and self-hosting server solutions. The ISL Online system contains the technician’s interface (ISL Light), the end-user interface (ISL Online Client), and the cloud-based or on-premise server. Chrome Remote Desktopīest for those heavily invested in Google's app ecosystem

Read our full ConnectWise Control review for more information. Its flexible plans give its users greater power by letting them choose the features they need, and enabling them to add more features as their businesses grow. The software also generates concise reports with actionable insights. It can integrate with more than 100 tools and extensions such as Outlook and Zendesk.

Its security features include AES-256 encryption, 2FA, and user permission management tools.ĬonnectWise Control's Access features provide silent, fast service and seamless endpoint device management, enabling customers to continue their work without disruption. It is compatible with many operating systems and major browsers, and it is easy to configure and customize to enhance remote access management. ConnectWise Control is remote access software that offers fast and secure connections anytime, anywhere, and on any device.

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